We offer a flat rate of $5 for all orders shipped regular ground.
Our store policy is exchange or in store credit for returns. It is not advisable to order multiple items with the intention of returning unneeded merchandise. We will refund for damaged merchandise if we are unable to replace it.
To return an item call (309) 692 8212 or email us a email@example.com for a Return Authorization. For faster service and to track your returns, we suggest you use UPS. You are responsible for return shipping charges; however, there is no charge for the return of defective items or items we may have shipped incorrectly. For defective items, or items shipped incorrectly, simply call us and we will make arrangements for return shipping. Please allow 7-10 business days upon receipt for processing your return.
We will not refund or credit shipping charges. We reserve the right to approve all returns based on the condition of the merchandise when we receive it.
Items that may not be returned:
All undergarments, tights, make-up, hair and foot care items (including toe pads, etc.), discontinued, and clearance items may not be returned.
- All items must be unworn and in their original resealable packaging with tags attached.
- Laundered items cannot be returned.
- Shoes must not be worn and should be returned in undamaged shoe boxes. Boxes that have been written on and taped cannot be accepted.
Please place the package inside another shipping container or box. Please do not tape and/or label shoe box or item package if the package gets destroyed the product cannot be accepted for return.
No returns or exchanges are accepted beyond 30 days of the transaction. Please check your merchandise and the fit upon arrival.